Remote Services

Remote monitoring gives you the peace of mind of having an IT person overseeing your network 24 hours a day, 7 days a week, and 365 days a year. Our automated system monitors all of the services that you deem critical, including things like internet connectivity, server up time, and more. Upon detecting a fault, our remote monitoring service will notify the consultant on duty. Next, they will immediately assess the situation. Based on your remote monitoring service level agreement, the consultant may notify you, remotely resolve the issue, or perform onsite service.

Every business needs thorough backups to ensure that normal operations can continue in the event of an accident or disaster. While it can be tempting to “set and forget” your backups, they need to be checked on a daily basis. Any disaster recovery or business continuity plan should include the stipulation that a copy of the backups is kept offsite in case of a full site disaster. ITeck Solutions offers several on and off-site managed backup solutions to fit every budget and backup need, from workstation to server level environments. Our remote data facilities are located in multiple U.S.-based, diverse geographical regions to offer redundant levels of protection from localized disasters.